With over 20 years of experience in adult residential care and more than 25 years in human resources leadership, I serve as the Co-Owner, ARF Administrator, and Director of HR for our licensed Adult Residential Facilities and Supportive Living Services. Together with my husband, James, I lead a team dedicated to delivering compassionate, individualized care that consistently meets and exceeds state and local standards.

My professional journey began in HR leadership, where I developed the foundational skills in staffing, compliance, and people management that now guide my work in residential care. Throughout our two decades in business, we've remained committed to providing stable, high-quality services rooted in dignity and respect — not only for our residents, but also for the staff who support them.

A key lesson I’ve learned over the years is that your background doesn’t define your future — your mindset does. My beliefs are grounded in honesty, kindness and integrity therefore my goal is to continue building a legacy of care that reflects this philosophy, while inspiring my children and others to lead lives of purpose and service. 

I am the Assistant Director of Operations at Jay Homes Family Services, bringing over 30 years of dedicated experience supporting individuals with intellectual disabilities. I’m known for my hands-on leadership and Person-Centered Planning approach, with a focus on life skills training, behavioral support, and promoting community inclusion and social development. Before joining Jay Homes, I spent 28 years with a large nonprofit agency, where I served as the Unhoused Services Coordinator. My work centered on empowering individuals to regain stability and independence—helping others help themselves. I hold a Bachelor’s degree in Criminal Justice and continue to give back through volunteer work with organizations like Poverello House, the Point-in-Time Count, and Neighborhood Thrift. My career is driven by a deep belief in human potential, equity, and compassion in action

Hi, I’m Jahnaya, and I’ve been working in the developmental disability services field since 2010. As the Administrator and Compliance Manager at Jay Homes Inc, I’m passionate about helping people live fuller, more independent lives—and creating an environment where everyone feels respected, supported, and truly valued.

I care deeply about the individuals we serve and work every day to provide the resources, guidance, and structure they need to thrive. I also focus on developing effective processes and solutions that help create a smooth, supportive environment for both our clients and our dedicated care team.

For me, this work is about more than just services—it’s about building trust, empowering lives, and making sure everyone has a place where they belong.

With over three decades of experience in the human services and healthcare sectors, I currently serve as the Case Manager and Leads Manager at Jay Homes Inc. My professional journey began in 1992 in direct support and clinical roles, including work as a Direct Support Professional, Certified Nursing Assistant, and Phlebotomist. Over the years, I have advanced into leadership positions such as SLS Coordinator, Program Director, Memory Care Specialist, and HR Recruiter, with a strong focus on serving individuals with developmental disabilities, dementia, and forensic needs.

I hold certifications in Nursing Assistance, Phlebotomy, Medication Administration, Dementia Care, CPR Instruction, and Home Health Assistance. I bring to my role a deep commitment to ethical care, advocacy, and the development of trusting relationships with the individuals and families we serve.

My work is guided by compassion, professionalism, and a collaborative spirit. I remain dedicated to continuous growth, supporting my team, and fostering environments where individuals can thrive and live with dignity. here

With over 20 years of experience in the human services field, I currently serve as an HR, Recruiting, and Scheduling Coordinator within the Direct Support Professional (DSP) and Supported Living Services (SLS) sector. My career has always been driven by a deep passion for helping others, and I find purpose in roles that allow me to support and care for both individuals and teams.

Over the years, I’ve built a strong foundation in staff coordination, recruitment, and human resources—focusing on keeping organizations running smoothly while always putting people first. I believe that compassion and structure go hand in hand, especially in fields dedicated to serving others.

Looking ahead, I’m committed to continuing my work in an environment that values both professional excellence and a healthy work-life balance—something I believe is essential for long-term success and well-being. I’m excited to bring my experience, empathy, and leadership to a team where purpose and people remain at the heart of the mission.