With over 20 years of experience in adult residential care and more than 25 years in human resources leadership, I serve as the Co-Owner, ARF Administrator, and Director of HR for our licensed Adult Residential Facilities and Supportive Living Services. Together with my husband, James, I lead a team dedicated to delivering compassionate, individualized care that consistently meets and exceeds state and local standards.

My professional journey began in HR leadership, where I developed the foundational skills in staffing, compliance, and people management that now guide my work in residential care. Throughout our two decades in business, we've remained committed to providing stable, high-quality services rooted in dignity and respect — not only for our residents, but also for the staff who support them.

A key lesson I’ve learned over the years is that your background doesn’t define your future — your mindset does. My beliefs are grounded in honesty, kindness and integrity therefore my goal is to continue building a legacy of care that reflects this philosophy, while inspiring my children and others to lead lives of purpose and service. 

I am the Assistant Director of Operations at Jay Homes Family Services, bringing over 30 years of dedicated experience supporting individuals with intellectual disabilities. I’m known for my hands-on leadership and Person-Centered Planning approach, with a focus on life skills training, behavioral support, and promoting community inclusion and social development. Before joining Jay Homes, I spent 28 years with a large nonprofit agency, where I served as the Unhoused Services Coordinator. My work centered on empowering individuals to regain stability and independence—helping others help themselves. I hold a Bachelor’s degree in Criminal Justice and continue to give back through volunteer work with organizations like Poverello House, the Point-in-Time Count, and Neighborhood Thrift. My career is driven by a deep belief in human potential, equity, and compassion in action

Hi, I’m Jahnaya, and I’ve been working in the developmental disability services field since 2010. As the Administrator and Compliance Manager at Jay Homes Inc, I’m passionate about helping people live fuller, more independent lives—and creating an environment where everyone feels respected, supported, and truly valued.

I care deeply about the individuals we serve and work every day to provide the resources, guidance, and structure they need to thrive. I also focus on developing effective processes and solutions that help create a smooth, supportive environment for both our clients and our dedicated care team.

For me, this work is about more than just services—it’s about building trust, empowering lives, and making sure everyone has a place where they belong.

Dyana Hannemann began her career with Jay Homes at Clark Family Residential as a Direct Support Staff, entering the field with a strong work ethic, compassion, and a willingness to learn. She quickly grew her knowledge and skills, becoming a key contributor in developing and strengthening the medical component across the agency.

Through her dedication, attention to detail, and commitment to quality care, Dyana advanced into a leadership role where she now serves as Senior Medical Manager. In this position, she oversees medical operations, supports staff development, and helps ensure compliance and consistency in care delivery across the organization.

Dyana is known for being dependable, organized, compassionate, and collaborative, with a strong focus on client safety, staff support, and continuous improvement in care services.

Lillian Jones is a dedicated healthcare and behavioral health professional with over 15 years of experience in healthcare administration, residential care, and direct support services. She has extensive experience managing staff, overseeing client care, coordinating medication administration, maintaining compliance, and creating safe, supportive environments for individuals with mental health, behavioral, and developmental challenges. She now serves as the Field Supervisor over the First Care ESLS program.

Throughout her career, Lillian has been recognized for her strong leadership, compassion, organization, and commitment to improving the quality of care for clients and residents. She is passionate about helping others achieve greater independence while ensuring staff and facilities operate with professionalism, safety, and integrity.

With over three decades of experience in the human services and healthcare sectors, I currently serve as the Case Manager at Jay Homes Inc. My professional journey began in 1992 in direct support and clinical roles, including work as a Direct Support Professional, Certified Nursing Assistant, and Phlebotomist. Over the years, I have advanced into leadership positions such as SLS Coordinator, Program Director, Memory Care Specialist, and HR Recruiter, with a strong focus on serving individuals with developmental disabilities, dementia, and forensic needs.

My work is guided by compassion, professionalism, and a collaborative spirit. I remain dedicated to continuous growth, supporting my team, and fostering environments where individuals can thrive and live with dignity. here